THE RULES. NO SMALL PRINT.
The terms that govern your use of RAMMED. Written in plain English — no jargon, no hidden catches, just a fair deal for both sides.
FAIR DEAL
Both sides commit to the same standard — do right by each other.
PLAIN ENGLISH
No buried clauses. Everything's written so a tradesperson can read it.
CANCEL FAIRLY
Cancel with agreed notice. No lock-in traps, no nasty surprises.
UK LAW
Governed by the laws of England and Wales. Simple and clear.
EVERYTHING. LAID OUT.
ACCEPTANCE OF TERMS
By accessing rammed.co.uk or using any RAMMED service, you agree to be bound by these Terms of Service. If you don't agree with any part of them, please don't use our website or services.
We may update these terms from time to time. Continued use after changes means you accept the updated terms.
OUR SERVICES
RAMMED provides marketing, lead generation, AI automation and CRM services for trades businesses. The specific scope of services you receive is set out in your individual agreement or proposal.
We work hard to deliver results, but no marketing service can guarantee specific outcomes. Lead volumes, enquiry rates and growth depend on many factors outside our control.
YOUR RESPONSIBILITIES
To get the best from RAMMED, you agree to:
- Provide accurate, up-to-date business information when requested.
- Respond to leads and enquiries in a reasonable timeframe.
- Use our services lawfully and not misrepresent your business.
- Pay invoices on time in line with your agreement.
FEES & PAYMENT
Fees for our services are set out on our pricing page and in your individual agreement. Setup fees and monthly retainers are as agreed at the point of sign-up.
Unless stated otherwise, invoices are payable in advance. Late payment may result in suspension of services. Bespoke packages (e.g. RAMMED Dominator) are quoted individually.
CANCELLATION & REFUNDS
Monthly retainers can be cancelled with the notice period set out in your agreement. Setup fees are non-refundable once work has commenced, as they cover onboarding and system build.
If you believe a service has not been delivered as agreed, contact us at info@rammed.co.uk and we'll work to put it right.
INTELLECTUAL PROPERTY
All RAMMED branding, content, templates and systems remain our intellectual property. You retain full ownership of your business name, brand and any content you provide to us.
Campaign assets created for you may be used in your marketing for the duration of our agreement. RAMMED may reference our work together in case studies unless you opt out in writing.
LIABILITY
RAMMED provides its services on a commercially reasonable basis. To the maximum extent permitted by law, we are not liable for indirect or consequential losses, loss of profits, or loss of leads beyond the fees paid for the relevant service period.
Our total liability is capped at the fees paid by you in the three months preceding any claim.
GOVERNING LAW
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
CONTACT
Questions about these terms? Email us at info@rammed.co.uk and we'll get back to you.
NO GUARANTEES ON LEADS.
JUST HONEST HARD WORK.
We pour everything into getting your diary rammed, but marketing outcomes depend on your market, your response times and many other factors. We promise effort and expertise — not magic.